bek3 Privacy Policy

1. Introduction

Welcome to bek3, Bangladesh's trusted destination for online cricket betting, live casino, slots, crash games, and more. At bek3, we understand that your privacy matters deeply. This Privacy Policy outlines the types of personal information we collect from users across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and beyond, how that information is used, and the measures we take to keep it safe.

By accessing or using the bek3 platform, you acknowledge that you have read, understood, and agreed to the terms set out in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our services immediately. This policy applies to all players aged 21 and above who register or interact with our platform.

2. Information We Collect

To provide a safe, fair, and personalised gaming experience, bek3 collects the following categories of information when you register and use our platform:

• Identity Information: Full name, date of birth, and gender provided during registration.
• Contact Information: Email address, phone number, and residential city (e.g. Dhaka, Chittagong, Sylhet).
• Financial Information: Transaction records, deposit and withdrawal details via bKash, Nagad, Rocket, Upay, or bank transfer.
• Technical Information: IP address, browser type, operating system, device identifiers, and session data collected automatically when you access our site.
• Behavioural Data: Gameplay history, betting patterns, favourite game categories, session duration, and feature usage within the platform.

We collect only the data that is necessary for account management, identity verification, payment processing, fraud prevention, and improvement of our services. We do not collect sensitive personal information such as religious beliefs or biometric data.

3. How We Use Your Information

The personal data we collect from players on the bek3 platform is used exclusively for legitimate operational and legal purposes, including:

• Account creation and identity verification to ensure each player is aged 21 or above.
• Processing deposits and withdrawals securely through supported payment channels.
• Personalising your gaming experience, including recommending relevant games, promotions, and offers.
• Sending important service notifications such as account activity alerts, policy updates, and support responses.
• Fraud detection, anti-money-laundering checks, and responsible gaming monitoring to protect all players.
• Improving platform performance, resolving technical issues, and developing new features based on usage analytics.

4. Sharing of Your Information

bek3 does not sell, trade, or rent your personal information to unrelated third parties. We may share limited data with the following categories of trusted partners solely where it is necessary to operate our services:

• Payment processors and financial institutions (e.g. bKash, Nagad, Rocket, banking partners) to process your deposits and withdrawals.
• Game software providers (e.g. Pragmatic Play, Evolution Gaming, Spribe) to deliver game content and maintain fair-play integrity.
• Technology and security vendors providing platform infrastructure, hosting, and fraud-prevention tools.
• Regulatory and law-enforcement authorities where disclosure is required by applicable law or court order.

All third-party partners are contractually obligated to handle your data securely and to use it only for the stated purpose. They may not share or use your information for any other purpose without our explicit authorisation.

5. Cookies and Tracking Technologies

bek3 uses cookies and similar tracking technologies to enhance platform functionality, remember your preferences, and analyse usage patterns. The types of cookies we use include:

• Essential Cookies: Required for core site functionality such as session management, login state, and security token validation. These cannot be disabled without affecting core services.
• Analytical Cookies: Used to understand how players navigate the platform, which game categories are most visited, and how long sessions typically last. This data is aggregated and anonymised.
• Preference Cookies: Store your personalised settings such as language preference, display options, and game history to improve your return visit experience.

Most modern mobile browsers allow you to manage, block, or delete cookies through your browser settings. Please note that disabling essential cookies may limit your access to certain platform features. bek3 does not currently respond to browser Do-Not-Track signals.

6. Data Security

bek3 takes data security seriously. We implement a range of technical and administrative safeguards to protect your personal information from unauthorised access, disclosure, alteration, or destruction. Our core security measures include SSL/TLS encryption for all data in transit, firewalled and access-controlled server infrastructure, regular security audits and vulnerability assessments, and employee access controls with strict need-to-know protocols.

While we employ industry-standard practices to protect your data, no digital system is completely immune to risk. In the unlikely event of a data breach that affects your rights and freedoms, bek3 will notify affected users as promptly as practicable and take all reasonable steps to mitigate the impact.

7. Payment Data & Financial Privacy

When you make a deposit or withdrawal through bek3 — whether via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, or other supported methods — your financial transaction data is handled with the highest level of care. Payment card numbers and mobile banking PINs are never stored on our servers. Full card or account credentials are processed exclusively through the respective payment gateway's secure environment.

We retain transaction records for internal accounting, compliance, and dispute resolution purposes. These records are kept for the minimum period required by applicable guidelines and are accessible only to authorised personnel within bek3.

8. Your Privacy Rights

As a registered user of bek3, you hold the following rights in relation to the personal data we process on your behalf:

• Right of Access: You may request a copy of the personal data bek3 holds about you at any time.
• Right of Rectification: If any data we hold about you is inaccurate or incomplete, you may request that we correct it.
• Right to Erasure: Subject to legal retention obligations, you may request deletion of your personal data where it is no longer necessary for the purposes it was collected.
• Right to Restrict Processing: You may request that we limit the use of your data in certain circumstances, for example while a dispute is being investigated.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time by contacting us. Withdrawal does not affect the lawfulness of prior processing.

To exercise any of these rights, please contact us at [email protected] with the subject line "Privacy Request". We aim to respond to all valid requests within 30 days.

9. Data Retention

bek3 retains personal data only for as long as it is necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable operational guidelines. The retention period depends on the type of data and the reason it was collected. For example, account information is retained for as long as your account remains active, and for a period after closure to handle disputes or regulatory enquiries.

When personal data is no longer required, we securely delete or anonymise it in accordance with our internal data management procedures. You may also request early deletion of your data as described in the Your Privacy Rights section above.

10. Third-Party Links

The bek3 platform may contain references to third-party game providers or payment partners. While we take care to work only with reputable partners, bek3 is not responsible for the privacy practices of external organisations. Once you leave the bek3 platform and interact with a third-party service, their own privacy policy will govern the handling of your data. We encourage you to review the privacy policies of any third-party services you use in connection with your account.

11. Children's Privacy

bek3 is strictly an adult gaming platform. Our services are intended exclusively for individuals aged 21 and above. We do not knowingly collect, process, or store personal data from anyone under the age of 21. Age verification is a mandatory step during the registration process to enforce this requirement across all regions we serve, including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar.

If we become aware that personal data has been collected from a person under 21 without appropriate verification, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on our platform, please notify us immediately at [email protected].

12. Changes to This Privacy Policy

bek3 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes, we will update the "Last Updated" date shown at the top of this page. Where the changes are significant, we may also send a notification to your registered email address to ensure you are informed.

Your continued use of the bek3 platform after any updates to this Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed of how we protect your data.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way bek3 handles your personal data, our support team is available 24/7 to assist you. Please reach out using the email address below — we treat all privacy-related enquiries with the highest priority.